If you logged out of Cupla (or were logged out) and the app looks empty when you log back in, with no partner, no shared events, and no to-dos, nothing has been deleted. You've logged into a brand new account instead of your original one.

This usually happens when you log back in with a different method than the one you originally signed up with. For example, you signed up with your email address but logged back in with Apple or Google, and Cupla created a fresh, empty account.

Do not send your partner a new invite or try to reconnect. Your partner is still connected to your original account, so an invite sent from this new account will fail. Re-inviting also creates duplicate accounts and makes things harder to untangle.

This step is essential. The login link in Step 2 will not work while you are still signed into the new, empty account. Log out before you ask your partner for anything.

You should now be back at the Cupla sign-in screen. Leave the app here and move on to Step 2.

The login link automatically detects the sign-in method you originally used, so it takes you straight back into your original account. You don't need to remember whether you signed up with email, Apple, Google, Facebook, or Passkey.

Once you're back in, your partner connection, shared events, to-dos, and subscription access will appear automatically. It may take a minute or two for everything to sync.

The login link option is iPhone only, so if your partner is on Android you'll need to log back in manually. Log out using the steps above, then log back in with the exact same method you originally signed up with: email, Apple, Google, Facebook, or Passkey. Think back to how you first joined, as choosing a different method is what created the empty account in the first place.

If your partner's app shows the two of you as connected while yours does not, see We look connected on my partner's app, but not on mine.