If you have turned on Share event details for a calendar but your partner can still only see Busy, try the following steps.
Check Calendar Settings
Make sure the setting was saved correctly:
Tap More.
Tap Calendar Settings.
Tap Calendar Connections.
Tap the pencil icon next to the calendar.
Make sure Share event details is toggled on.
Tap Save.
Give it a moment
It can take a minute or two for changes to sync through to your partner's app. Ask your partner to close and reopen Cupla, then check again.
Work calendar restriction
If the calendar is a work calendar connected via Direct Connect, your organisation may restrict the event details that third-party apps can access. In this case, events will show as Busy regardless of the Share event details setting — this is an organisation-level restriction and cannot be overridden in Cupla.
There are two ways to work around this:
Switch to a Device Calendar: Add your work calendar to your phone's built-in calendar app first, then connect it to Cupla as a Device Calendar instead of using Direct Connect. See How do I change my calendar events displaying as Busy?
Contact your IT team: Ask them to approve Cupla as an app with full calendar access. See Why am I being asked for workplace permissions when connecting a calendar?
If you are still having trouble, please message our support team from the Cupla app.