Your partner's profile image can only be changed by your partner themselves, from their own Cupla account. This keeps each person in control of how they appear in the app.
What to do
If you'd like your partner's profile image to be different, ask your partner to update it from their phone. They can do this by following the steps in How do I change my profile image?
Once they save the new image, it will sync to your view of Cupla automatically.
If your partner taps their picture and nothing happens
Check which account their phone is signed in to. Open the menu in Cupla: the two profile tiles at the top are named, and the left one is the account that phone is signed in to. If it shows your name rather than theirs, their phone is signed in to your account, and the profile with their name on it is the partner view, where the picture can't be changed.
They can sign out from that left tile, tap "I already have an account", and sign back in with their own email address.
Other ways to customise your partner's appearance in Cupla
While you can't change your partner's profile image, there are a few things you can change about how your partner appears on your side of Cupla:
Change your partner's name: See How do I change my partner's name in Cupla?
Customise calendar colours: See How do I customize the colors in Cupla?
If you have any questions, message our support team at [email protected].