Managing My Account
Setting up my account, login methods and privacy
7 articles
- How do I delete my account?To delete your account, tap the menu icon (☰), select My Account, then tap Delete Account. If you are connected to a partner and want to choose what happens to…
- How do I change my timezone?Cupla sets your timezone automatically from your phone — there is no timezone setting in the app. If times look wrong after travelling or moving, fix your phone's timezone and…
- I've lost access to my account or sign-in methodWhat to do if you can no longer sign in to Cupla because you have lost access to the email address, Apple ID, Google, or Facebook account you used to…
- How do I set up a new phone?If you accidentally ended up logged in under a new account, tap the menu icon (☰), tap 'Me', scroll to the bottom and log out, then log back in with…
- What are Passkeys and why should I use them?Passkeys provide a modern, secure, and hassle-free way to log in to your Cupla account. Here's why you’ll love them: Stronger Security: Passkeys protect against phishing and weak passwords by…
- How do I set up a Passkey in Cupla?Add a passkey to your Cupla account as a backup login method.
- How do I log in to my original account?If you get logged out of your account, return to the login screen by tapping the menu icon (☰), then Me, then logging out before selecting 'Already have an account?'.