Skip to main content

How do I request a refund?

How to request a refund for your Cupla subscription through the Apple App Store or Google Play Store.

J
Written by Jack Hopner

Refunds are managed by the store you originally subscribed through.


​

On iPhone

  1. Tap or click I'd like to, then choose Request a refund.

  2. Choose the reason why you want a refund, then tap Next.

  3. Choose Cupla, then tap Submit.


​

On Android

  1. Open the Google Play Store app.

  2. Tap your profile icon (top right).

  3. Tap Payments & subscriptions.

  4. Tap Order history.

  5. Find your Cupla order and tap Request a refund.

  6. Follow the prompts to complete your request.


​

If you have any questions, please message our support team from the Cupla app.

Did this answer your question?