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How do I request a refund?

How to request a refund for your Cupla subscription through the Apple App Store or Google Play Store.

Refunds are managed by the store you originally subscribed through.


On iPhone

  1. Tap or click I'd like to, then choose Request a refund.

  2. Choose the reason why you want a refund, then tap Next.

  3. Choose Cupla, then tap Submit.


On Android

  1. Open the Google Play Store app.

  2. Tap your profile icon (top right).

  3. Tap Payments & subscriptions.

  4. Tap Order history.

  5. Find your Cupla order and tap Request a refund.

  6. Follow the prompts to complete your request.


If you have any questions, please message our support team from the Cupla app.

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